PRIVACY AND DATA PROTECTION POLICY
RESPONSIBLE FOR PROCESSING PERSONAL DATA
Sevuprinting.com is a website promoted and maintained by the company SEVU Printing LDA, a private limited company, with NIPC 516572512 and headquarters at Rua de Covas 44 - 46, 4705-397 Braga-Portugal, intended for the sale of goods and graphic services.
At SEVU Printing we understand that the use of your personal data requires your trust. We are subject to the highest privacy standards and will only use your personal data for clearly identified purposes and in accordance with your data protection rights.
This privacy and personal data protection policy was created to help you understand the practices and conditions under which SEVU PRINTING collects, uses and stores your personal data.
Since laws and regulations on technology and personal data protection are constantly evolving, this Policy may be updated from time to time. By accessing or using the website, you agree to this privacy policy. If, for any reason, you do not agree with our terms and prefer to delete your account, you can do so using the methods explained below.
This policy applies to the information we collect:
- On or through our website,
- Through your communications with SEVU PRINTING via email or other type of electronic messaging service ,
- When you create a user account on the website,
- When you register to receive our newsletters.
All personal data will only be kept for the legally required period, respecting its conservation and the guarantees of secrecy and confidentiality advocated by the RGPD (General Data Protection Regulation).
1 – WHAT DATA IS COLLECTED?
Depending on the nature and purpose of your interaction with SEVU PRINTING, we may collect the following data:
- EMAIL ADDRESS – will have to be provided if you want to create a user account, communicate with us through the contact forms and / or receive our newsletters,
- IDENTIFICATION DATA – such as Name, Password, Date of Birth, Telephone can be requested in contact or account registration forms and used for order processing,
- CUSTOMER HISTORY – namely purchases made, order status, abandoned carts, complaints, refunds, vouchers or vouchers assigned, messages exchanged,
NAVIGATION DATA - related to how you use the website, including: IP address, browser used, duration of navigation, search history, operating system used, language and pages viewed,
- DATA ON VISITS TO THE WEBSITE - including cookies, traffic data, log files (logfiles) and data or communication resources used by you when accessing our website,
- DATA FOR ORDER PROCESSING – such as Address, Tax Identification Number, and bank information are required for the purpose of sending orders, payment and/or invoicing.
2 – WHAT ARE THE DATA USED FOR?
Depending on the nature and purpose of your interaction with SEVU PRINTING, your data is collected for the following purposes:
- Customer contact and management,
- Processing, payment and shipping of orders,
- Sending promotional newsletters (if you have signed up for this),
- Improve the browsing experience on the website and prevent the user from having to enter the same information over and over again,
- Analyze traffic and website data to measure the number of users and subsequently make the website easier to use,
- Obtain information for statistical purposes.
The refusal to provide some data may lead to the unavailability of certain services.
3 – WHO HAS ACCESS TO THE DATA?
To guarantee the maximum security and privacy of our customers, the data collected is processed and accessed in a restricted way by the company's employees based on the "need to know" criterion and only within the scope of the purposes communicated above.
In order to comply with our obligations in terms of processing and sending orders, we may need to share your data with partner entities of SEVU PRINTING, always taking into account sharing only the strictly necessary data with the minimum number of entities possible.
We may therefore need to share your data with:
- online payment processing companies
- freight transport companies (ex: MRW, Chronopost...)
- ge companiese-mail marketing email
- management companies and collection of reviews and recommendations
- computer offices
- accounting offices
4 - HOW LONG IS THE DATA STORED?
We only keep your data for as long as necessary within the scope of the purpose for which it was collected.
This storage period varies according to the data in question, as it can be affected by the nature and purpose of the collection. Likewise, certain legal obligations stipulate a specific storage period.
5 - DATA SECURITY
We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity and availability of your personal data.
Although the transmission of data via the Internet or website cannot guarantee complete security against intrusions, we and our service providers and business partners make every effort to implement and maintain physical, electronic and procedural security measures aimed at protect your personal data in accordance with applicable data protection requirements. Among others, we implemented the following:
- Restricted access to your personal data and only within the scope of the communicated purposes,
- Protection of information technology systems through firewalls, in order to prevent unauthorized access to your personal data,
- Permanent monitoring of access to information technology systems with a view to preventing, detecting and preventing the misuse of your personal data.
The security and protection of your information also depends on you. If we have given you (or you have chosen) a password to access certain parts of our website, you are responsible for keeping that password confidential. For your safety, we ask that you do not share this data with anyone.
6 - USER RIGHTS
In accordance with the provisions of the applicable data protection regulations, namely the European General Data Protection Regulation (RGPR) and the Data Protection Act, the user has the following rights:
- RIGHT TO BE INFORMED - you may at any time request additional information about the use we make of your personal data,
- RIGHT OF ACCESS AND RECTIFICATION OF DATA - you can exercise this right directly in the Personal Customer Area of the website,
- RIGHT TO BE FORGOTTEN / DELETED – you can request the deletion of your data. Please note that we can only delete your personal information if we also delete your customer account. We may reject a request to change information if we believe that such change will violate legal requirements or produce misleading information,
- RIGHT TO RESTRICTION OF PROCESSING – you can limit how we use your personal data, for example by clicking on the UNSUBSCRIBE link present in our newsletters
- DATA PORTABILITY RIGHT – you can obtain a copy of the personal data that you have provided directly in the Personal Customer Area of the website,
- RIGHT TO OBJECTION – the user may withdraw his consent at any time, with effect for the future. After total withdrawal of your declarations of consent, you will no longer be contacted and receive communications for the purposes described in this Privacy Policy.
- RIGHTS RELATED TO AUTOMATIC PROCESSING – adjusting the settings of your own browser or browser may prevent it from accepting new cookies, being notified when you receive a new cookie or deactivating cookies completely.
The exercise of these rights is subject to certain exceptions aimed at safeguarding the public interest (prevention or detection of crimes) or our interest (maintenance of professional secrecy).
If you exercise any of these rights, we will analyze them. and we will respond within 30 days.
7 - CONTACT INFORMATION
To clarify any doubts, exercise the aforementioned rights or make comments about our privacy practices, please contact us by the following means:
- EMAIL – info@sevuprinting.com
- ADDRESS - Rua de Covas 44-46, 4705-397 Braga-Portugal